Last updated: 18th February, 2026

Privacy Policy

Who we are

Brava Nails GbR
Danziger Str. 28
10435 Berlin, Germany
hello@bravanails.com

We take your privacy seriously and process all personal data in accordance with GDPR and German data protection laws.

What data we collect and why

Website visits

When you visit our website, we automatically collect:

  • IP address

  • Date and time of access

  • Browser and device information

  • Pages you visit

  • Referrer URL (the site you came from)

We collect this to keep the website secure, stable, and functioning properly.

Cookies and tracking

We use cookies and tracking technologies to analyze how visitors use our site and measure our marketing effectiveness. These only run if you accept them through our cookie banner.

You can change your cookie preferences anytime using the settings button on our website footer.

Google Analytics

Helps us understand how people use our website - which pages they visit, how long they stay, and what they click on.

Provider: Google Ireland Limited, Dublin
Data retention: 14 months
Data transfer: May be transferred to the US under standard contractual clauses

Google Tag Manager

Manages our tracking scripts based on your cookie choices. It doesn't collect data itself - it just controls when other tools run.

Meta Pixel (Facebook & Instagram)

Tracks your interactions on our site to help us:

  • Measure how well our Facebook and Instagram ads perform

  • Show you relevant ads on Facebook and Instagram

  • Create audiences similar to our customers

What it collects: Pages visited, buttons clicked, form submissions, device info, IP address, and Facebook cookie data if you're logged in.

Provider: Meta Platforms Ireland Limited, Dublin
Data retention: 90-180 days
Data transfer: May be transferred to the US under standard contractual clauses

You can control Facebook ads in your Facebook settings: facebook.com/settings?tab=ads

TikTok Pixel

Tracks your interactions on our site to help us:

  • Measure how well our TikTok ads perform

  • Show you relevant ads on TikTok

  • Create audiences similar to our customers

What it collects: Pages visited, buttons clicked, form submissions, device info, IP address, and TikTok cookie data if you're logged in.

Provider: TikTok Technology Limited, Dublin
Data retention: 90-180 days
Data transfer: May be transferred to the US under standard contractual clauses

You can control TikTok ads in your TikTok privacy settings: tiktok.com/legal/privacy-policy-eea

Bookings and contact forms

When you book an appointment or contact us, we collect:

  • Your name

  • Contact details (email, phone)

  • Appointment details

  • Any other information you provide

We only use this to handle your booking or respond to your inquiry. We keep this data for as long as needed for our business relationship and legal requirements.

Embedded content

Our website may include embedded content from third parties (videos, maps, social media posts). These providers may collect data when you interact with their content. We only load these with your consent.

Data transfers outside Europe

Some of our service providers (Google, Meta, TikTok) are based in Ireland but may transfer data to the United States and other countries outside the EU.

We ensure these transfers are protected through:

  • Standard Contractual Clauses approved by the EU Commission

  • Your explicit consent for marketing tools

How long we keep your data

  • Website logs: Deleted after 90 days

  • Analytics data: 14 months

  • Marketing pixel data: 90-180 days

  • Booking data: Duration of business relationship plus legal retention periods (typically 10 years for invoices)

Your rights

You can:

  • Access - Request a copy of your personal data

  • Correct - Fix inaccurate information

  • Delete - Request deletion of your data

  • Restrict - Limit how we use your data

  • Object - Object to certain types of processing

  • Export - Get your data in a portable format

  • Withdraw consent - Change your cookie settings anytime (doesn't affect past processing)

Contact us at hello@bravanails.com to exercise any of these rights.

Security

We protect your data with:

  • SSL/TLS encryption for all data transmission

  • Regular security updates

  • Access controls and authentication

  • Consent-based activation of tracking tools

Complaints

If you're unhappy with how we handle your data, you can file a complaint with:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219
10969 Berlin, Germany
datenschutz-berlin.de

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The current version is always available on our website.